SMS Terms & Conditions
Please read these terms carefully before opting in to receive text messages from Meritric.
Last updated: July 28, 2026
1. Program Description
By opting in to receive SMS messages from Meritric, you agree to receive text messages related to your Canadian immigration application. Depending on which consent boxes you check, messages may include:
- Customer care & account-related messages — appointment reminders, callback confirmations, document-status updates, application progress, replies from your assigned immigration expert, and other messages tied to your account or a service you requested.
- Marketing messages — news about our immigration services, program updates, promotions, free assessments, and educational content about Canadian immigration.
2. Cancellation (Opt-Out)
You can cancel the SMS service at any time by texting "STOP" to the number you received messages from. After you send "STOP", we will send you one confirmation message to let you know you have been unsubscribed. After that, you will not receive any further SMS messages from us. If you want to re-subscribe, simply opt in again the same way you did originally.
3. Help
If you need help at any time, reply "HELP" to any of our messages, or contact us directly at:
- Email: support@meritric.ca
- WhatsApp: +1 778 775 2219
4. Carrier Liability
Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to the effective transmission by your wireless service provider and is not guaranteed.
5. Message Frequency & Rates
Message frequency varies depending on your activity with us and the type of messages you opted in for. Message and data rates may apply. Rates are billed by and payable to your mobile service provider. For questions about your text or data plan, please contact your wireless carrier directly.
6. Privacy
We respect your privacy. Your mobile number and any information collected as part of this SMS program will be handled in accordance with our Privacy Policy. We do not sell or share mobile opt-in information or consent with third parties for their marketing purposes.
7. Supported Carriers
Our SMS program is compatible with all major U.S. mobile carriers, including AT&T, T-Mobile, Verizon Wireless, Sprint, U.S. Cellular, Boost Mobile, MetroPCS, Cricket Wireless, and Virgin Mobile.
8. Contact
Meritric
Email: support@meritric.ca
WhatsApp: +1 778 775 2219